Computer repair and troubleshooting in Cincinnati
Slow, frozen or crashing computer? We troubleshoot and fix computers and laptops for homes and small businesses in greater Cincinnati, remotely when we can and on site when we need to. Most problems fit a Remote Fix ($69 per problem, no clock, and if we can't fix it you don't pay). An On-site Visit is $99 home / $139 business for the first hour.
Part of Home tech help: computers, Wi-Fi, smart home and TV, in one place.
Common problems we fix
- The computer is slow, freezes or takes forever to start
- Crashes, blue screens or error messages
- Windows updates that fail or keep repeating
- Programs that won't install or open
- Running out of storage space
- A laptop that won't charge or turn on (we diagnose it and tell you what failed)
- Moving files and settings to a new computer
How it works
- Tell us what's happening. Screenshots or a photo of the error help.
- You get a flat price and approve it before any work starts.
- We connect remotely on a session you start and can watch, or come to you.
- You get a short note on what was wrong and what we did.
Price
Flat prices, approved before any work starts. If a job needs more time, we stop and you decide.
| Service | Time and place | Price |
|---|---|---|
| Remote Fix | One problem, No clock, Remote | $69per problemSeniors 65+: $59Introductory price for 2026 |
| On-site Visit | First hour, On site | $99 home / $139 business |
See every price and what's included →
Questions
Do you repair hardware?
We diagnose it. If a part has failed, you get a written summary of what failed and what to buy, or how to claim your warranty. You can buy the replacement yourself, or we can get it for you, and your diagnosis fee counts toward installing it when you book within 14 days.
What if you can't fix it?
If we can't fix it or tell you exactly what's wrong, you don't pay. If we find the cause, you pay for the diagnosis and get a written summary of what to do next.
Should I repair my old computer or replace it?
We'll tell you honestly. If a repair would cost more than the computer is worth, we say so before any work starts, and we can help you choose and set up a replacement.
Do you need to take my computer away?
Usually not. Most fixes happen remotely while you watch, or at your home or office during an On-site Visit.
Related guide: Why does my printer say offline? (Windows 11, 10 and 7 fixes)
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- Home tech helpComputers, Wi-Fi, smart home and TV setup for your home, with flat prices
Tell us what's going on
A sentence is enough. You'll get a flat price before any work starts. The form opens with Remote Fix selected, and you can change it.