Tech help services
Flat-rate help for homes and small businesses across greater Cincinnati, remote or on site. Prices start at $69 and you approve the price before any work starts.
For your business
Offices of about 1 to 15 people with no IT person.
- IT help for small officesEverything for your office in one place, including the 2-minute Office Tech Check and Office Care.Flat prices, no contract
- Remote tech supportRemote computer help for homes and small businesses anywhere in the US. One problem, one flat $69, no clock. If we can't fix it, you don't pay.Remote Fix $69 per problem, anywhere in the US
- Email and Microsoft 365Email not sending, syncing or signing in? Microsoft 365 (Office 365) and Google Workspace setup and fixes, remote from $69. Greater Cincinnati.Remote Fix $69 per problem
- Wi-Fi and networkingA Wi-Fi technician at your home or office: dead zones, dropouts and network repair, or a new router or mesh. On-site visits $99 home / $139 business.Office Setup, free quote
- Virus and malware removalPop-ups, fake virus warnings, or let a scammer connect? Remote cleanup, one Remote Fix ($69). Cincinnati, or remote anywhere in the US.Remote Fix $69
- Office Tech CheckupAn on-site review of your office's computers, accounts, backups and Wi-Fi, with written findings. Credited to your first Office Care month.$149
- Cyber insurance readinessHelp answering your insurer's security questionnaire accurately, plus a list of the gaps to fix.$199
- Two-factor login and password manager rolloutTwo-factor login on every account that matters, and a password manager for everyone.$39 per person, $149 minimum
- Email protection setupSPF, DKIM and DMARC records set up so no one can send email pretending to be your domain.$149
- Backup setup with a tested restoreAutomatic backups set up, then a real file restored to prove they work.$199 per office
- Staff phishing awareness sessionA 30–45 minute session for your team, on site or by video, on spotting fake emails, texts and calls.$149
- New employee setupAccounts, laptop and access ready for their first day.$99 per person
- Departing employee offboardingAccounts closed, their data recovered, and shared passwords changed.$79 per person
- Equipment planning and quote reviewWe spec what you need. You buy it, or we supply it at the quoted price.$79
For your home
Everyday tech that should just work.
- Home tech helpComputers, Wi-Fi, smart home and TV and audio, with every home price in one place.Remote Fix $69, or $59 for 65+
- Remote tech supportRemote computer help for homes and small businesses anywhere in the US. One problem, one flat $69, no clock. If we can't fix it, you don't pay.Remote Fix $69 per problem, anywhere in the US
- Computer repairSlow, frozen or broken computer? Flat-rate fixes from $69, remote or on site in greater Cincinnati. Price approved before work starts.Remote Fix $69 per problem
- Wi-Fi and networkingA Wi-Fi technician at your home or office: dead zones, dropouts and network repair, or a new router or mesh. On-site visits $99 home / $139 business.On-site Visit $99, first hour
- Senior Tech SafetySafety sensors, automatic lighting, smart locks, reliable Wi-Fi and easier phones, set up around the person.Remote Fix $59 for 65+; On-site Visit $99, first hour
Smart home and audio/video
Devices that work together, and a TV wall that looks finished.
- Smart home and camerasSet up, fix or choose doorbells, cameras, smart locks, lights and thermostats from Ring, Nest and more. On-site visits $99 home / $139 business in greater Cincinnati.Doorbell or smart lock install $99
- Audio & Video InstallationTV mounting, soundbars, home theater, streaming and smart TV setup, configured so everything works together.TV wall mount $99; TV or soundbar setup $89
Not sure which one you need?
Describe the problem in a sentence and we'll tell you what it costs to fix.